SHIPPING POLICY

Here are specific shipping rules:

1. Address Accuracy:

Customers are responsible for providing accurate shipping information at the time of purchase.

No refunds or replacements will be provided for orders shipped to an incorrectly provided address by the customer.

Customers should review and confirm their shipping address during checkout to avoid errors.

2. Product Damage by Customer:

Customers are responsible for handling products with care once received.

No refunds or replacements will be provided for products damaged by the customer after delivery.

Clear guidelines on product care and handling should be provided to customers to prevent damage.

3. Printing Errors:

In the event of a printing error by the company, customers can request a replacement at no additional charge.

Customers must provide photographic evidence of the printing error to support their claim.

The replacement product will be produced and shipped to the customer as quickly as possible to rectify the mistake.

4. Claims Process:

Customers must report any issues with their order within a specified timeframe (e.g., within 7 days of delivery).

Claims related to printing errors must be clearly outlined and submitted through a designated channel on the website (e.g. post-order automatic email).

The company reserves the right to investigate and verify the validity of all claims before proceeding with replacements.

5. Shipping Fees for Replacements:

The company will cover the costs of shipping for replacements of products with printing errors.

Customers may be responsible for both replacement and shipping costs if replacements are requested due to their own address errors, typos or product mishandling.

6. Communication:

Provide clear and detailed information about the no-refund policy for address errors, typos and customer-induced damages during the checkout process.

Customer service representatives should be prepared to address any questions or concerns related to the shipping rules and policies.