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FAQ
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What is your shop all about?Our shop specializes in offering unique and whimsical print-on-demand products designed by talented artists. We partner with Printify to ensure high-quality printing and fulfillment of your orders.
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What kind of products do you sell?We offer a wide range of products, including t-shirts, hoodies, mugs, greeting cards, stationery, and more. Each item is adorned with our unique designs.
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Can i personalize products?Yes, we offer personalization for certain products, such as adding names, dates, or addresses to selected items. Some personalization options may require a small fee, while others, like adding your home address to a "We Moved!" announcement, can be done for free.
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How long does it take for my oder to arrive?We kindly ask for your patience as it may take 7 to 10 business days to process and ship your order. Rest assured, you will receive a tracking number via email as soon as your package has been dispatched. Please be aware that factors such as weekends, holidays, and unforeseen circumstances like inclement weather may affect delivery times. We appreciate your understanding and thank you for your support.
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Do you offer refunds or replacements?Our products feature permanent designs, and as such, we are unable to provide returns or exchanges except in certain circumstances. However, if your item arrives damaged or defective, please reach out to our customer support team via email within 7 days of delivery (you'll receive a post-order email automatically) to coordinate a replacement. Your satisfaction is our priority, and we'll be happy to assist you in resolving any issues with your purchase. In the event of a replacement due to a damaged or defective item, customers will be responsible for covering the cost of return shipping. We will provide you with instructions on how to proceed with the replacement process. Please note that photo proof of the damaged or defective item is required for assessment and approval of a replacement.
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Who designs your products?Our designs are created by a team of talented artists who produce both digital and hand-drawn artwork.
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Can i submit my designs to be featured on your products?Currently, we work with a select group of artists for our designs. However, we appreciate your interest and may consider collaborating with additional artists in the future.
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How do I contact you for questions or concerns about my order?For inquiries related to order processing, shipping, or any other concerns, you will be receiving post-order email. In case there are any issues, please, follow the instructions in the email.
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